Home Forums Inovado Contact form doesn't work with a shared mailbox

Home Forums Inovado Contact form doesn't work with a shared mailbox

This topic contains 2 replies, has 2 voices, and was last updated by  mcass 7 years, 2 months ago.

  • Creator
    Ticket
  • #83601

    mcass
    Buyer

    Hello,

    I have a bug with the contact form of this website: http://versiliasolutions.com/contact/

    If I put any of my email address in the field “To” on the contact form I have created on WordPress admin, the contact form works correctly. I have sent for each email setup a message through http://versiliasolutions.com/contact/ and I received each message.

    But if I put the email of my client in the field “To”, the client doesn’t receive the message (info@versiliasolutions.com). This email is setup as an exchange shared mailbox with 4 members. Tests have been made to check that this email was ok, it is (tests with mails sent from other accounts with different domain names ; all the 4 members received it).

    Thank you in advance for your help,

    Marianne

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