Home Forums Unicon WPBakery Page Builder – Unicon Issue

Home Forums Unicon WPBakery Page Builder – Unicon Issue

This topic contains 2 replies, has 2 voices, and was last updated by  KraemerM 6 years ago.

  • Creator
    Ticket
  • #87393

    KraemerM
    Buyer

    Hello!

    I am currently using the WPBakery Page Builder within the Unicon theme that I recently purchased. I am trying to update the feature (as my WP site is telling me to), but when I try to, it mentions that I need a license to activate the builder, however, I’ve been using the builder for the majority of my site thus far.

    When I go to “Activate” the builder, it asks me to log in to WPBakery, however, I don’t already have a username and password for this support from them. Do I use my Envato Market credentials to log in? If they ask me for my license key, do I use the Unicon purchase license code?

    Please advise.

    Alex

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