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Frequently Asked Questions
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Inovado
Retina Responsive Multi-Purpose Theme
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Unicon
Design-Driven Multipurpose Theme
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Announcements
Welcome to our Support Center
Support is offered to verified customers with a valid support subscription. Support covers getting setup, trouble using any features and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins. We aim to respond to all tickets within 24 hours (Monday-Friday), but in some cases this could slip up to 48 hours depending upon the workload.
Theme License
A single license can be used only for one WordPress installation or client. For each WordPress installation or separate website regardless of the domain, sub-domain or folder, you’d need a separate license of the theme.
Purchase new licenseSupport Subscription
Each theme includes item support for 6 months from the purchase date with options to extend. Within an active support subscription you can create new support tickets. When your support pack has expired, you can renew it on the item page.
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