WPBakery Page Builder Will Not Work Due To Theme Customizations

In 2015, I purchased Unicorn theme with the old visual composer. I purchased a direct license of the now WPBakery Page Builder and also tech support because the new composer would not work. The support team stated that the customization that your team did to the old visual composer is the reason the new builder will not work. Here what the WPBakery support team states is the issue:

“The issue is because the older visual composer (now WPBakery Page Builder) is modified by the theme author by customizing the existing elements and adding the new one’s. Now when you update it, the customization made by the theme author is lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.”

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